Breaking Up with My Fitness Pal: A Guide to Cancelling Your Membership

AvatarByJeff Duncan Fitness

Are you looking to cancel your Fitness Pal membership but unsure of where to begin? With the constant influx of new diet and exercise trends, it’s easy to get lost in the shuffle. Luckily, we’ve got you covered. In this article, we will guide you through the steps of cancelling your Fitness Pal membership and provide you with valuable information on what to expect during the process. Whether you’re looking to make a change or simply need a break from tracking your meals and workouts, this article is your ultimate guide to cancelling your Fitness Pal membership. So let’s dive in and take back control of your fitness journey!

Fitness Pal is a well-known and highly popular online platform for tracking your fitness goals. It provides users with a wide range of features such as calorie tracking, exercise logging, and personalized meal plans. While many individuals have found success using this platform to improve their health and fitness, some may find that they no longer want to continue their membership for various reasons. If you are one of those individuals looking to cancel your Fitness Pal membership, do not worry as we have got you covered. In this detailed guide, we will walk you through the steps on how to cancel your Fitness Pal membership.

The Importance of Cancelling Your Fitness Pal Membership

There can be several reasons for wanting to cancel your Fitness Pal membership, but the most common one is that the user does not see any benefit in using the platform anymore. However, it is essential to understand why cancelling your membership is necessary.

Firstly, if you are no longer actively using the platform, it is better to end your subscription rather than paying for something you do not use. Fitness Pal offers both free and premium services with a monthly or yearly subscription fee. Hence, if you continue to pay for the membership without utilizing its features, you are losing money.

Secondly, cancelling your membership ensures that there will be no unexpected automatic charges on your bank account or credit card in the future. This allows you to have control over your financial budget and avoid any unwanted charges by Fitness Pal.

Lastly, quitting the membership means you will no longer receive emails or updates from Fitness Pal, which can be quite bothersome if you have moved on from using the platform.

Cancelling Your Premium Membership

If you have subscribed to a premium membership on Fitness Pal but would like to cancel it now, follow these simple steps:

1. Log into your Fitness Pal account on their website.
2. Click on the ‘My Home’ tab located in the top right corner of the page.
3. From the drop-down menu, select ‘Settings.’
4. Scroll down to find the ‘Premium’ option on the left side of the page.
5. Under the ‘Premium’ tab, there will be an option to change or cancel your premium subscription.
6. Click on ‘Change/Cancel Membership.’
7. Next, select ‘Cancel Premium Membership’ and click on ‘Continue.’
8. A pop-up box will appear asking you to confirm if you want to cancel your subscription.
9. Click on ‘Yes, Cancel My Subscription’ to confirm.
10. After cancellation, you will receive an email confirming that your premium membership has been cancelled successfully.

Cancelling Your Free Membership

If you have subscribed to a free membership on Fitness Pal but no longer wish to continue using it, here are the steps to follow:

1. Log into your Fitness Pal account on their website.
2. Click on the ‘My Home’ tab located in the top right corner of the page.
3. From the drop-down menu, select ‘Settings.’
4. Scroll down and click on ‘Delete Account’ at the bottom of the page.
5. A pop-up box will appear asking for confirmation to delete your account.
6. Select a reason for deleting your account from the given options and click on ‘Delete Account.’

Note: If you have linked your Fitness Pal account with any other fitness apps or devices such as Fitbit or Apple Watch, make sure you disconnect them before deleting your account.

What Happens After Cancelling Your Membership?

After successfully cancelling your membership, both free and premium members will lose access to all premium features immediately and free features after 30 days.

For premium members who still have time left in their subscription period, they can continue using the premium features until the end of their billing cycle, after which your account will revert to a free membership.

For free members, your account will be deactivated for 30 days, after which it will be permanently deleted. During this deactivation period, you can log back into your account and reactivate it if you change your mind.

Refunds for Premium Members

Fitness Pal offers a full refund for premium members within 30 days of initial purchase. This refund policy is only applicable to new users who are purchasing their first premium subscription. If you have subscribed to a renewal or an upgrade of your existing membership, you are not eligible for a refund.

To request a refund, follow these steps:

1. Log into your Fitness Pal account on their website.
2. Click on the ‘My Home’ tab located in the top right corner of the page.
3. From the drop-down menu, select ‘Settings.’
4. Scroll down to find the ‘Premium’ option on the left side of the page.
5. Under the ‘Premium’ tab, click on ‘View/Cancel Premium Subscription.’
6. Next, click on ‘Request Refund’ and fill in the form with necessary details.
7. Click on ‘Submit

Why Canceling Your Fitness Pal Membership is a Good Idea

If you have come to the decision of canceling your My Fitness Pal membership, you might be feeling hesitant or unsure about it. After all, you have invested time and effort into tracking your health and fitness goals on the app. However, there are certain situations where canceling your membership can be a wise decision. In this article, we will discuss why canceling your Fitness Pal membership is a good idea.

The Benefits of Canceling Your Fitness Pal Membership

There are several benefits to canceling your Fitness Pal membership. Here are some reasons why it might be the right decision for you:

1. Saving Money: For many people, the main reason for canceling their membership is to save money. While Fitness Pal does offer a free version, many users upgrade to the premium version for additional features. However, if you are not utilizing these features or find alternative ways to track your health and fitness goals, then canceling your membership can save you money in the long run.

2. Resetting Your Tracking: If you have been using My Fitness Pal for a long time, you might have noticed that your progress has stagnated or even declined. This could be due to several reasons such as plateau in workouts or changes in diet. By canceling your membership and taking a break from tracking, you can reset and start fresh with new goals and methods.

3. Reduced Stress: While tracking your health and fitness goals can help keep you accountable and motivated, it can also become stressful if not done correctly. For some individuals, constantly inputting their food intake and exercise routine can cause unnecessary stress and anxiety. By taking a break from tracking through canceling your membership, you can focus on other aspects of self-care that may bring more balance into your life.

4. Trying Out Different Apps: With so many health and fitness apps available, you might be curious to try out different platforms to find one that suits your needs better. By canceling your Fitness Pal membership, you can explore other options without having to commit to a subscription.

The Different Ways to Cancel Your Fitness Pal Membership

If you have decided that canceling your Fitness Pal membership is the best option for you, there are several ways to go about it. Here are the different ways you can cancel your membership:

1. Online Cancellation Form: The most convenient way to cancel your Fitness Pal membership is through their online cancellation form. Simply log in to your account and go to the “Account” section. From there, click on “Subscription Settings” and then select “Cancel Subscription.” Follow the prompts on the screen to complete the cancellation process.

2. Email Customer Support: If you prefer not to use the online form or have any issues with it, you can also email My Fitness Pal’s customer support team at [email protected]. Make sure to include your username and request for cancellation in the email. The customer support team will respond with further instructions on how to proceed with the cancellation.

3. Request Cancellation via Phone: In some cases, emailing or using the online form may not work for everyone due to technical difficulties or other reasons. In such situations, you can also request cancellation through phone by calling My Fitness Pal’s toll-free number (1-877-623-7830). Make sure to have your username and account details on hand for verification purposes.

Important Things to Consider Before Canceling Your Membership

Before going through with canceling your My Fitness Pal membership, there are some essential things you should consider:

1. Alternative Tracking Methods: As mentioned earlier, if tracking your health and fitness goals is important for you but using My Fitness Pal has become overwhelming or expensive, consider alternative ways to track your progress. You can use a basic journal to jot down your food intake and workouts or explore other free tracking apps available.

2. Refund Policy: If you are a premium member, you might be eligible for a partial refund if you cancel within the first 30 days of your subscription. However, there is no refund available after the initial 30-day period. So, if you are considering canceling your membership mid-subscription, keep in mind that there will be no refunds.

3. Lost Data: Canceling your membership means that all the data and information you have entered into the app will be lost. If this is important to you, consider backing up your data before going through with the cancellation.

Canceling your My Fitness Pal membership is a personal decision that should be based on your individual circumstances and needs. If you decide to cancel, make sure to do it through the proper channels and consider all the factors mentioned above. Remember that taking a break from tracking does not mean giving up on your health and fitness goals; it simply means finding alternative methods that work better for you.

1. What is the process to cancel my Fitness Pal membership?

Answer: You can cancel your Fitness Pal membership by going to your account settings and selecting the option to cancel your membership. This will permanently deactivate your account and end any recurring payments.

2. Can I cancel my Fitness Pal membership at any time?

Answer: Yes, you have the option to cancel your membership at any time. There are no contracts or long-term commitments with Fitness Pal, so you are free to cancel whenever you need to.

3. Will I receive a refund if I cancel my Fitness Pal membership?

Answer: Unfortunately, we do not offer refunds for cancelled memberships. Your access to the premium features will continue until the end of your paid subscription period.

4. What happens if I forget to cancel my Fitness Pal membership before it renews?

Answer: If you forget to cancel your membership before it renews, then you will be charged for another month or year depending on your subscription plan. However, you can still cancel at any time and prevent future charges.

5. I have a joint account with my partner, how can I cancel our shared Fitness Pal membership?

Answer: If you have a joint account with another person, only one of you needs to go into the account settings and select the option to cancel the membership. This will deactivate both of your accounts.

6. Is there a way to pause or suspend my Fitness Pal membership instead of cancelling it?

Answer: At this time, we do not offer the option to pause or suspend memberships. However, you can always choose to manually log in and track your food and exercise during a break from using our premium features.

In conclusion, canceling a Fitness Pal membership may seem like a daunting task but it is a straightforward process that can be easily done by following the steps provided. It is important to remember that canceling your membership does not mean giving up on your fitness journey, as there are plenty of other resources and tools available to support you. It is also essential to understand the terms and conditions of the membership before signing up, to avoid any confusion or difficulty in canceling.

Taking care of one’s physical health is crucial and should not be compromised due to any constraints. Hence, it is necessary to have access to affordable and reliable fitness options such as Fitness Pal. However, if for any reason you need to cancel your membership, it is essential to do so in a timely and efficient manner.

Moreover, while following the steps discussed in this guide can help you cancel your Fitness Pal membership smoothly, it is always advisable to reach out to their customer support for further assistance. This also reinforces the importance of choosing a reputable fitness platform that provides accessible customer service.

Ultimately, making informed decisions about our health and wellness journeys is key. By understanding how to properly manage our fitness memberships, we can avoid unexpected charges and ensure that we are getting the most out of our investment. We hope that this

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Jeff Duncan
Jeff Duncan, the owner and Head Coach of CrossFit Pearl District, is dedicated to fostering a supportive and effective training environment.

With a strong belief in the principles of movement mechanics, consistency, and intensity, Jeff has cultivated a community that thrives on continuous improvement and mutual support.

From 2024, Jeff Duncan has expanded his passion for CrossFit beyond coaching by writing an informative blog dedicated to the CrossFit niche. His blog features a variety of content aimed at providing valuable information and insights to the CrossFit community.

Jeff’s posts cover a wide range of topics including training techniques, nutrition advice, workout routines, and answers to common queries within the niche. This transition to blogging allows Jeff to reach a broader audience, sharing his expertise and helping individuals at all levels of their fitness journey.